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Care home HR can feel like a burden...

Ensuring residents receive the best care should be your number one priority as a care business owner.

Whilst you focus on providing the best service possible, it can be hard to find the time to manage your legal responsibilities. Especially when it comes to human resources (HR).

Even with the best staff, you may face several HR challenges when running a care home. These include:

Staff shortages, promoting vacancies, and widening your talent pool.

Maintaining employee relations.

Upholding employee retention rates.

Performing background checks on candidates.

Recruitment of overseas care workers and registered nurses.

 Complying with regulatory requirements.

That's why so many care providers outsource their HR to Peninsula. With our services, we take the hassle out of your HR, so you can make time to focus on what's important - providing the best care.

HR Services

  • Policies and documentation

    Policies that suit you – we’ll adapt our support around your industry.

  • Annual reviews

    Thorough reviews to check your policies, procedures, and processes are still compliant

  • 24-Hour HR advice

    Unlimited, round-the-clock guidance from experts who know your business.

  • Staff contracts

    Legally-watertight agreements between you and your workers, written by experts.

Peninsula Business support

Create your HR policies for your nursing homes with our expert care consultants

Ensuring your legal compliance can feel like a minefield. And, as an employer, you're legally required to provide certain HR policies, documents and procedures.

This includes:

Employment contracts or a statement of main terms.

A Health & Safety policy.

Disciplinary and grievance procedures.

Without the right help, it might be difficult to draft the above correctly. But, if you choose to work with Peninsula, we can support you.

Our full documentation services include a team of employment law experts - all there to help you review your current policies and ensure they're up-to-date. And, if you already have an in-house HR team, we'll work with them to ensure your paperwork is legally watertight.

New Carer's Leave

Got an urgent HR crisis? Use our 24/7 advice line, available 365 days a year

Everyone knows that sharing is caring. Which is why Peninsula's on hand to help whenever you face an urgent HR crisis. Our advice line is open 24/7, 365 days a year.

So, whether you're recruiting workers from overseas, or preparing for a Care Quality Commission (CQC) inspection - we're available no matter the time or day. It's all part of your Peninsula package.

Meaning, whilst we provide solutions to your HR problems, you can focus on what you do best; putting your residents’ and customers' needs first.

3 people sat around a table looking at a tablet device and smiling

Protect staff health and wellbeing with Peninsula's Employee Assistance Programme

Working in a care home can be extremely rewarding. But, it also means long hours, exhausting work, and dealing with difficult residents. All of which can have a detrimental impact on the mental health of your employees. At Peninsula, we're passionate about staff wellbeing and mental health support. That's why we provide an Employee Assistance Programme (EAP) as an optional extra to your HR package - helping your staff to overcome personal struggles and deliver their best every day. So, when your employees face problems in either their personal or working lives - we're here to support them. Our EAP service includes:

24/7 counselling.

In-person therapy; and Access to a suite of online tools.

Helping employers like you for 40 years

Tens of thousands of UK business owners reduce risk and worry with Peninsula support. Discover their stories below…

  • A woman wearing a green suit.
  • A man wearing a black t-shirt.
  • A man wearing sports wear in front of a logo that says Pro Touch SA, Academy of Excellence
  • testimonial smollan
  • A man wearing a white shirt against a black wall.
  • A smiling woman wearing glasses
  • A man wearing a blue fleece, standing in front of a van that says Celsius
  • The image shows a woman with brown hair.
  • A woman wearing a green suit.
  • A man wearing a black t-shirt.
  • A man wearing sports wear in front of a logo that says Pro Touch SA, Academy of Excellence
  • testimonial smollan
  • A man wearing a white shirt against a black wall.
  • A smiling woman wearing glasses
  • A man wearing a blue fleece, standing in front of a van that says Celsius
  • The image shows a woman with brown hair.
  • A woman wearing a green suit.
  • A man wearing a black t-shirt.
  • A man wearing sports wear in front of a logo that says Pro Touch SA, Academy of Excellence
  • testimonial smollan
  • A man wearing a white shirt against a black wall.
  • A smiling woman wearing glasses
  • A man wearing a blue fleece, standing in front of a van that says Celsius
  • The image shows a woman with brown hair.

“Peninsula gives me confidence and clarity I’m applying employment law correctly in tricky situations. Having advice means that, when we go back to employees, our voice is more confident and it's easier to be consistent across the board with our managers”

Maria, Head of People

Pachamama Group

  • 140 employees
  • Hospitality

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Advisor on call

Peninsula’s expert care home HR consultancy service

When Peninsula cares for your HR, you'll have the luxury of knowing all your HR requirements are being met. Our HR teams offer assistance 24/7, 365 days a year - so no matter the problem, we're here to help.

Not to mention, with our documentation service - we ensure your policies are drafted perfectly. So you can be assured that your HR is in safe hands.

Contact us today to find out more about our care home HR package.

HR software for your small business

Lighten your workload with the UK’s favourite online Health & Safety and HR software. You’ll free up time with heaps of clever tools and features – it’s all part of your Peninsula service.

    • Manage staff absence online

      Accept, reject, and track holiday requests in a click.

    • Complete CPD-certified courses

      Boost your skills or train your team, whenever it suits you.

    • Track your team’s hours

      Staff can clock in and out, from home or at work.

    • Schedule shifts with ease

      Create, update, and share staff rotas remotely.

    • Sort your payroll

      Save time on staff payroll admin with our easy-to-use reporting tool.

    • Attract new customers

      Advertise your business with access to a thriving online marketplace.

    • Hire new staff

      Create job listings, store CVs, and securely manage applicants online.

    • Navigate sickness

      Record sick days, store fit notes, and easily arrange sickness cover.

    • Manage staff absence online

      Accept, reject, and track holiday requests in a click.

    • Complete CPD-certified courses

      Boost your skills or train your team, whenever it suits you.

    • Track your team’s hours

      Staff can clock in and out, from home or at work.

    • Schedule shifts with ease

      Create, update, and share staff rotas remotely.

    • Sort your payroll

      Save time on staff payroll admin with our easy-to-use reporting tool.

    • Attract new customers

      Advertise your business with access to a thriving online marketplace.

    • Hire new staff

      Create job listings, store CVs, and securely manage applicants online.

    • Navigate sickness

      Record sick days, store fit notes, and easily arrange sickness cover.

    • Manage staff absence online

      Accept, reject, and track holiday requests in a click.

    • Complete CPD-certified courses

      Boost your skills or train your team, whenever it suits you.

    • Track your team’s hours

      Staff can clock in and out, from home or at work.

    • Schedule shifts with ease

      Create, update, and share staff rotas remotely.

    • Sort your payroll

      Save time on staff payroll admin with our easy-to-use reporting tool.

    • Attract new customers

      Advertise your business with access to a thriving online marketplace.

    • Hire new staff

      Create job listings, store CVs, and securely manage applicants online.

    • Navigate sickness

      Record sick days, store fit notes, and easily arrange sickness cover.

We spoke with Andrew Adams today

We spoke with Andrew Adams today, he was very helpful and polite. We had a wonderful chat.

CAFE Amelia, 2 months ago

Source: Trustpilot

More than 5⭐️

As a business owner you are expected to know the law and navigate the minefield of new and rapidly changing Employment law. Jodie Flynn was brilliant! Listened to our problem regarding an ex employees holiday pay, explained and advised us on the law and potential outcomes. Peace of mind to focus on running our business better!

Anonymous, a month ago

Source: Google Reviews

Rated 4.6/ 5 based on Google Reviews

FAQs

Got a question? Check whether we’ve already answered it for you…

We know we're following due process

Anything I send out, I always run by adviser, Samantha. It meant, from a legal and HR perspective, we knew we were following due process

- Rob Baillie / Head of Operations at Cartwright Care

Feefo Customer Rating 4.8 out of 5

4.8/5

Independent Service Rating based on 1444 verified reviews.

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