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Struggling with human resources (HR) in retail?
Employers across the UK need to manage their HR effectively, and businesses in the retail industry are no exception.
Whether you need to manage shifts or improve employee engagement - the retail sector comes with a range of HR challenges. But not prioritising your retail HR could lead to non-compliance - which might result in financial, legal, and reputational damage.
That’s why many businesses take advantage of outsourced retail HR support from Peninsula. Our customers can enjoy:
Essential HR documentation, like staff contracts and policies.
Award-winning wellbeing support for staff.
Unlimited support to deal with any HR issue.
When you work with Peninsula, we take the hassle of HR off your shoulders. So instead of managing HR, you can carry on doing what you do best - providing excellent customer service.
HR Services
Our HR documentation service is the real deal
Managing your HR correctly is more than just providing annual leave and the correct working hours. Under UK law, the retail industry must follow several legislations. For example, this includes following:
Employment Rights Act (1996).
National Minimum Wage Act (1998)
Not only do you need to manage the workload of your retail employees, but you're also legally required to draft certain policies and documentation. And without HR departments, you may not know where to start.
That's where Peninsula can help. With unlimited documentation support, you’ll receive expert-made:
Grievance and disciplinary procedures.
So whilst you continue to grow your retail business, we'll assist you with your HR documentation. Not to mention, we'll even update them when legislation changes too.
We understand how important employee wellbeing is…
It's a well-known fact that working in the retail industry is stressful and fast-paced, not only do you feel the strain - but your employees do too.
Working long shifts, handling difficult customers, and being on their feet from start to finish can all hurt their mental health. And as their employer, it’s your responsibility to protect their wellbeing whilst at work.
With Peninsula’s Employee Assistance Programme (EAP), you can direct your employees to unlimited mental health support.
So, for any problems staff face in their working or personal life - guide them through it with award-winning wellbeing services.
With Peninsula’s EAP service, your staff will enjoy access to:
24/7 counselling.
In-person therapy
Access to a suite of online tools
It's how thousands of UK employers boost wellbeing, productivity, and attendance rates.
Our 24/7 advice line can solve urgent HR issues
In the retail industry, your employees will likely have to perform in a range of roles. From making shelves look presentable, to serving customers on a till.
Most of the time, everything runs smoothly, but a problem can arise when you least expect it. Which is why you need to be aware of all the possible HR challenges retail businesses can face. For example, retail HR departments may have problems with:
Working Time Regulations.
Hiring seasonal employees (and making them aware of HR processes).
Employee engagement.
Managing workplace conflicts.
Ensuring staff have completed the relevant training.
Whilst these are common issues in many businesses, they are particularly prevalent in retail companies. And not having a dedicated HR team can make managing these issues more difficult.
By working with Peninsula, you'll have full access to our 24/7 advice line, available 365 days a year. So matter the size of the issue or the time of day it occurs - we're on hand to support you.
Helping employers like you for 40 years
Tens of thousands of UK business owners reduce risk and worry with Peninsula support. Discover their stories below…
“Peninsula gives me confidence and clarity I’m applying employment law correctly in tricky situations. Having advice means that, when we go back to employees, our voice is more confident and it's easier to be consistent across the board with our managers”
Maria, Head of People
Pachamama Group
- 140 employees
- Hospitality
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Peninsula helps retail businesses manage their HR
With our help, you’ll provide effective HR management at all times. So you can spend more time providing an exceptional customer experience.
We have a team of in-house, qualified experts who have years of experience working with companies in the retail industry. So whatever the HR issue is you're facing - we can support you.
By working with Peninsula, you'll have access to HR retail advice whenever you need it - 24/7, 365 days a year. You can relax knowing you'll be getting the advice you need and deserve.
And that's not all, our documentation service will save you time; so you can focus on growing your business. e support start-ups, as well as small, medium, and large businesses - it's why we're the number one choice for outsourced HR in the UK.
Time-saving HR software, included in your package
Lighten your workload with the UK’s favourite online Health & Safety and HR software. You’ll free up time with heaps of clever tools and features – it’s all part of your Peninsula service.
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Anything I send out, I always run by adviser, Samantha. It meant, from a legal and HR perspective, we knew we were following due process
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